Terms of service
Effective Date: January 12, 2025
Welcome to Traders Mantras. By accessing or using our website (tradersmantras.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.
1. Overview
Traders Mantras ("we," "us," "our") operates an e-commerce store offering motivational wall art, desk mats, mugs, and workspace accessories. Our products are made-to-order and custom-created for each customer.
You ("user," "customer") agree to these terms when you:
- Visit our website
- Place an order
- Create an account
- Use our services
2. Eligibility
You must be at least 18 years old to use our services. By using this site, you represent that you are of legal age and have the authority to enter into these terms.
3. Account Registration
If you create an account:
- Provide accurate, current information
- Maintain the security of your password
- Notify us immediately of unauthorized access
- You are responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these terms.
4. Orders and Pricing
Placing Orders:
- All orders are subject to acceptance by us
- We reserve the right to refuse or cancel any order
- Reasons for cancellation may include: product unavailability, pricing errors, fraudulent transactions, or violation of terms
Pricing:
- All prices are in USD unless otherwise stated
- Prices are subject to change without notice
- The price charged is the price displayed at the time of purchase
- We are not responsible for pricing errors; we may cancel affected orders
Payment:
- Payment is processed at checkout through secure payment processors
- You authorize us to charge your payment method for all fees incurred
- All sales are final once production begins (see Refund Policy)
5. Made-to-Order Products
All products are custom-created for you:
- Production begins shortly after your order is placed
- Products cannot be returned unless defective, damaged, or incorrect
- Slight variations in color or design may occur due to printing processes
- Custom/personalized items with your text or quotes are non-refundable
6. Shipping and Delivery
Shipping:
- We ship to addresses provided at checkout
- You are responsible for providing accurate shipping information
- We are not liable for lost or delayed packages due to incorrect addresses
Delivery Times:
- Estimated delivery times are provided but not guaranteed
- Delays may occur due to production, shipping carrier issues, or force majeure
- International orders may be subject to customs delays and fees (your responsibility)
See our Shipping Policy for complete details.
7. Intellectual Property
Our Content:
All content on this site is owned by Traders Mantras or licensed to us, including:
- Designs, graphics, logos, images
- Text, slogans, mantras
- Website layout and functionality
- Trademarks and branding
You may not:
- Copy, reproduce, or distribute our designs
- Use our content for commercial purposes
- Modify or create derivative works
- Remove copyright or trademark notices
Your Content:
If you provide custom quotes or text for personalized products:
- You represent that you own or have rights to use this content
- You grant us a license to use it solely to create your product
- You are responsible for ensuring your content doesn't infringe third-party rights
8. Prohibited Uses
You agree not to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to our systems
- Use our site for fraudulent purposes
- Harass, abuse, or harm others
- Scrape or data-mine our website
- Impersonate others or provide false information
9. Disclaimer of Warranties
OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
We do not warrant that:
- Our site will be error-free or uninterrupted
- Defects will be corrected
- Our site is free of viruses or harmful components
- Results from using our products will meet your expectations
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use or inability to use our site or products
- Damages from unauthorized access to your information
- Third-party actions or content
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Traders Mantras, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our site or products
- Your violation of these terms
- Your violation of any third-party rights
- Content you provide for custom products
12. Third-Party Services
Our site uses third-party services including:
- Shopify (e-commerce platform)
- Payment processors
- Shipping carriers
- Analytics providers
We are not responsible for the actions, policies, or services of these third parties. Their terms and privacy policies govern your use of their services.
13. Links to Other Sites
Our site may contain links to third-party websites. We do not endorse or control these sites and are not responsible for their content, privacy practices, or terms. Use them at your own risk.
14. Modification of Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page with an updated "Effective Date."
Continued use of our site after changes constitutes acceptance of the modified terms. We encourage you to review this page periodically.
15. Termination
We may terminate or suspend your access to our site at any time, without notice, for:
- Violation of these terms
- Fraudulent activity
- Any reason at our sole discretion
Upon termination:
- Your right to use our site ceases immediately
- Outstanding orders will be fulfilled or refunded per our Refund Policy
- Provisions that should survive termination will remain in effect
16. Governing Law and Disputes
Governing Law: These terms are governed by the laws of the United States and the State of [Your State - you'll need to specify], without regard to conflict of law principles.
Dispute Resolution: Any disputes arising from these terms or your use of our site shall be resolved through:
- Informal Resolution: Contact us first to resolve the issue
- Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in [Your State/County]
- Small Claims Court: You may pursue claims in small claims court if they qualify
Class Action Waiver: You agree to resolve disputes individually, not as part of a class action or collective proceeding.
17. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:
- Natural disasters, weather events
- War, terrorism, civil unrest
- Government actions or regulations
- Labor disputes, strikes
- Pandemics, health emergencies
- Internet or technology failures
- Supplier or carrier issues
18. Severability
If any provision of these terms is found unenforceable, the remaining provisions will remain in full effect.
19. Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Traders Mantras.
20. Contact Us
Questions about these Terms of Service?
Email: support@tradersmantras.com
We're here to help - just maybe a bit slower during market hours. ;)